FAQ

Frequently Asked Questions

What is the shipping policy?

Orders below $100 are subject to current shipping rates. Orders of $100 or more receive Free Standard Shipping.

 

How can I get my order faster?

Please call us at (844) 233-6235 and we will assist you in getting your order faster by another FedEx shipping method at an
additional cost.

What payment options are available?

We accept all major credit cards (Visa, MasterCard, Discover or American Express).  You can also call Toll Free and speak to a custmer service representative to establish terms.

What are the Terms and Conditions of Sale?

Orders that can be canceled are subject to charges for all costs of processing and preparation that occurred prior to the receipt of cancellation notification.

Is my credit card and account information secure?

Security is very important to us, and we take every precaution to protect our customers' account information. We are PCI compliant and keep all sensitive information on encrypted servers.

What if I'm having trouble with your web site or I find an error?

If you experience any problems with our web site, please send us a message using the contact us page or give us a call at (844) 233-6235.
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Mailing

P.O. Box 20208
Canton, OH 44701

Contact
Toll Free: (844) 233-6235
Sales@DockYardApparel.com
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